What information do we gather?
Information is gathered in two ways: (1) indirectly (for example, through our website's technology); and (2) directly (for example, when you provide information on various pages of the website).
One example of information we collect indirectly is through Internet access logs. When you access the website, your numeric internet address is automatically collected and is placed in our Internet access logs.
Most browsers allow you to turn off cookies. If you want to know how to do this please look at the help menu on your browser. However, switching off cookies may restrict your use of the website and/or delay or affect the way in which the website operates.
We also collect information when you voluntarily submit it to us. On our website, we provide you with the opportunity to register for various services, add articles, photos and adverts, register for email newsletters, enter promotions and competitions, complete puzzles, purchase products and participate in online surveys. When we collect your information in this way, we will notify you as to how this information will be used. We will also provide you with the opportunity to indicate your preferences as to the use of your information.
Third party advertising cookies
Most of the advertisements you see on the website are generated by third parties. Some of these third parties generate their own cookies to track how many people have seen a particular advertisement (or use the services of third parties to do this), and to track how many people have seen it more than once. These cookies cannot be used to identify an individual; they can only be used for statistical purposes, for example, in providing you with advertisements that are more relevant to your interests. Some of the information gleaned from third party cookies will be aggregated with other anonymous information for statistical purposes. The third party companies that generate these cookies have their own, very strict, privacy policies but we don't have access to these cookies; other than allowing them to be served, we have no role to play in these cookies at all (although we may use statistical information arising from these third party cookies and provided to us by third parties, to improve the targeting of advertisements to users of the website).
You can also visit the trade body representing these advertising bodies for more information on how to opt out of these cookies:
Use of your information
The password you provide when registering with the website is encrypted to ensure protection against unauthorised access to your personal information.
We do our utmost to protect user privacy. No data transmission over the Internet can be entirely secure, and therefore we cannot guarantee the security of your personal information and/or use of the website. Any information that you send is at your own risk and may be read by others. However once we have received your personal information we use strict procedures to protect the security of your personal information.
We may use your personal information to:
- contact you by email to let you know about any of our products, services or promotions (which, in some cases may be provided by third parties) which may be of interest to you unless you have asked us not to.
- ensure materials on the website are presented in the most effective manner for you and your computer.
- improve the website and to monitor website usage.
You may modify your preferences or get further information by writing to us at firstname.lastname@example.org.
Your wishes will be honoured
Disclosing your information
We may disclose your personal information if required to do so by law or in good-faith believing such action is necessary to comply with the law. We will not sell or otherwise share your personal information with third parties without your consent except in the following instances:
- where you have agreed to be contacted by us, we may pass your personal information to third parties who provide various products and services on our behalf. In all such cases we remain a data controller of your personal information.
- unless required by applicable law or if we are ordered to do so by a court or other similar body;
- as we may think necessary to protect our legal rights, a registered user or third party, or to prevent personal injury; and/or
- where we are approached by a potential buyer of our business and/or assets or in relation to any joint venture or other business arrangement. In such circumstances we will be able to pass on your personal information to such third party's advisors and to any prospective buyer, as well as to any other relevant parties.
Accessing and updating your personal information
You have the right to access the personal information held about you. To obtain a copy of the personal information we hold about you, please send an email to email@example.com.
There will be an administrative charge of £10 for providing a copy of this information.
How do I change my personal details?
We want to ensure that we provide you with the best possible service. Please therefore always keep us updated of any changes to your personal information, for example, if your email address changes. You can do this by emailing firstname.lastname@example.org.
Where we store your personal information
The personal information that we collect from you may be sent and stored outside the European Economic Area ("EEA"). By registering on the website or sending us your personal information by other means, you are indicating your consent for your personal information to be sent and stored outside the EEA.
What does providing us with this information mean?